So after my recent horrible gamestop experience I wrote about a few weeks ago, now I seem to be having another one with an online auction. I need help understanding this because maybe i'm wrong and just not seeing it clearly...
I buy a lot of stuff from online japan auctions, since I live in Canada I have to use deputy services such as rinkya or celga to do my bidding. About 2 months ago I won an auction, and since I do a lot of bidding and it's expensive to get it shipped to me, I usually wait until I accumulate quite a bit of stuff before finally shipping it to my house from Japan. This item was won 2 months ago so... quite a bit of time I suppose.
Anyway, I received the package full of the stuff I won a few days ago, everything was perfect like always, however this one aucion I won was supposed to include the following:

I am a huuuuge collector of all things suikoden, so this auction included a hand mirror only given out at TGS, along with those 2 alternate covers/flyers for suikoden 5. I spent a little more than I would have specifically on this auction because it included both, with deputy service commissions, I would have had to pay a lot more had I bid on these 2 items seperately. Now when I received this package, it ONLY came with the hand mirror, the 2 covers were not to be found.
The original auction stated this as the description: ハンドミラー、未開封新品です。非売品。おまけでチラシおつけ致します。
If anyone can read Japanese and let me know what that says, please do haha. However in the meantime I use google translator which says: "Hand mirror, new unopened. Sale. Flyers will be worn on bonus."
Now when I emailed the deputy service about it, they said they will try to ask the seller if he still has them, but if they dont there is absolutely nothing they can do, since these items were labelled as a "gift". What?
That is where I become infinitely confused. By their logic I can create an auction for my car, with a buy it now price of $4000. Then in the description I can put "Please send me 4000 dollars, and as a gift i'll send you my car" Then when I don't send my car, I can just tell the buyer "sorry but that was only a gift..."
Does this make sense? The seller forgets to send them, my deputy service fails to check, and the buyer pays the price? Sounds backwards to me and really unfair. Am I right or is there something i'm not seeing?