PSVITA issue

Gaming on the Playstation and Xbox Platforms
User avatar
Gooseberrysoda
128-bit
Posts: 883
Joined: Wed Jun 17, 2009 3:26 pm

PSVITA issue

Post by Gooseberrysoda »

I have a PSVITA with which the home button doesn't work. The only way I can get back to the home screen is to hold the power button. Additionally, when the vita goes to sleep, I turn it on, and the "Power off?" screen pops up, and it shuts off. What do I do
Sega Genesis (Model 2), Sega CD, Sega 32X, SNES, Nintendo 64, Gamecube, Game Boy Family, Phillips CD-i Model 910, NES, Atari 5200, Virtual Boy, Atari Jaguar, Playstations 3-4
User avatar
irixith
Next-Gen
Posts: 1771
Joined: Tue Aug 17, 2010 3:22 pm
Location: Canada

Re: PSVITA issue

Post by irixith »

Take advantage of the one year hardware warranty.
User avatar
Gooseberrysoda
128-bit
Posts: 883
Joined: Wed Jun 17, 2009 3:26 pm

Re: PSVITA issue

Post by Gooseberrysoda »

irixith wrote:Take advantage of the one year hardware warranty.
Definitely did not get that
Sega Genesis (Model 2), Sega CD, Sega 32X, SNES, Nintendo 64, Gamecube, Game Boy Family, Phillips CD-i Model 910, NES, Atari 5200, Virtual Boy, Atari Jaguar, Playstations 3-4
User avatar
irixith
Next-Gen
Posts: 1771
Joined: Tue Aug 17, 2010 3:22 pm
Location: Canada

Re: PSVITA issue

Post by irixith »

Sony Computer Entertainment America LLC (SCEA) warrants to the original purchaser that each of the constituent products of this PS Vita system shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase (the "Warranty Period").
Considering that it's not actually possible to own a Vita that's more than one year old, take advantage of the one year warranty that you get with the device.
ZenErik
Next-Gen
Posts: 4185
Joined: Sat Apr 09, 2011 12:15 am
Location: Boston

Re: PSVITA issue

Post by ZenErik »

+1 on the warranty. Send it in! :)
My B/S/T thread! :)
Switch ID: ??? ||| PSN ID: ZenErik (PS4) ||| Steam: Erikdayo
User avatar
Gooseberrysoda
128-bit
Posts: 883
Joined: Wed Jun 17, 2009 3:26 pm

Re: PSVITA issue

Post by Gooseberrysoda »

The problem may have been caused by my spilling water on it

this is an issue
Sega Genesis (Model 2), Sega CD, Sega 32X, SNES, Nintendo 64, Gamecube, Game Boy Family, Phillips CD-i Model 910, NES, Atari 5200, Virtual Boy, Atari Jaguar, Playstations 3-4
ZenErik
Next-Gen
Posts: 4185
Joined: Sat Apr 09, 2011 12:15 am
Location: Boston

Re: PSVITA issue

Post by ZenErik »

Gooseberrysoda wrote:The problem may have been caused by my spilling water on it

this is an issue
Yes. Spilling water on any electronic device will cause problems. I deal with liquid damaged phones and laptops on a daily basis at work.. You may still want to send it in and hope for the best.
My B/S/T thread! :)
Switch ID: ??? ||| PSN ID: ZenErik (PS4) ||| Steam: Erikdayo
User avatar
hashiriya1
Next-Gen
Posts: 3384
Joined: Sat May 30, 2009 11:59 am
Location: San Francisco Bay

Re: PSVITA issue

Post by hashiriya1 »

If they see it's moist inside they, of course, won't honor the warranty. Put it in a sealed bag of dry, uncooked rice to draw and absorb some of the moisture. Worth a shot. This worked for my dad who dropped his iphone in a kiddie pool while he was playing with his granddaughter.
User avatar
s1mplehumar
Next-Gen
Posts: 5143
Joined: Fri May 16, 2008 2:26 pm
Location: Ragol (FORREST 1)
Contact:

Re: PSVITA issue

Post by s1mplehumar »

hashiriya1 wrote:If they see it's moist inside they, of course, won't honor the warranty. Put it in a sealed bag of dry, uncooked rice to draw and absorb some of the moisture. Worth a shot. This worked for my dad who dropped his iphone in a kiddie pool while he was playing with his granddaughter.
+1

It works.
Nintendo ID, PSN, XBL: Eronnicus * Steam ID: s1mplehumar * Switch Friend Code: SW-3270-7921-5525
User avatar
irixith
Next-Gen
Posts: 1771
Joined: Tue Aug 17, 2010 3:22 pm
Location: Canada

Re: PSVITA issue

Post by irixith »

You could have mentioned the water initially.

Put it in a bag of rice for a few days as suggested. Then send it in for your warranty coverage. Make sure you backup your content and keep your memory card.
Post Reply