Ebay/Amazon Hall of Shame

[Hobie-wan]

I don't think it's fair or accurate to blacklist eBay sellers with almost 40k feedback at 99.8% positive (this year). No disrespect to negatives experiences people have had here, but yeah, a few bad transactions out of thousands does not mean the seller goes on a wall of shame.

Indeed, things happen sometimes when you do a lot of business. It sucks when you're one of the bad ones, but once you reach a certain size as a business, you will never please every single customer and accidents will happen.

[oxymoron]

so what do we do about sellers like Hit-japan, where many of us have had positive expieriences with and a few have had bad? I talked to Mjmjr25 about talking with the other mods about starting a stickied thread in the BST where the list could be updated. probably be best to have the list separate from this thread since we use this mostly to discuss the topic.

I don't think it's fair or accurate to blacklist eBay sellers with almost 40k feedback at 99.8% positive (this year). No disrespect to negatives experiences people have had here, but yeah, a few bad transactions out of thousands does not mean the seller goes on a wall of shame.

Don't black list him but at least make people aware that there's potential for problems.

[mjmjr25]

There's potential for problems w/any seller - that's what makes these threads a bit dangerous and what in my opinion made the NA hall of shame thread a bit of unimformed mob justice - I see they've cleaned it up though and have one person dedicated to doing actual research before putting someone's name on a "do not deal w/this person" list.

The question remains - what do you do w/hit japan and the like. It's easy to put up ninjainspandex's original seller, no information to dispute his report, and ninja was able to provide original listing condition, pics of the cart, messages he sent, responses (or lack of) from seller and proof of a refund. Cut and dried, add to the "Do Not Deal With" list.

W/hit-japan, opwuoiac can suggest them for the list, but I think it is listed in a different category, maybe "Sellers to be wary of" and then a detail of opwuoacs deal and then a caveat, many members continue to report good dealings with this seller.

If the thread is run responsibly, it can be very valuable (and in fact "needed"), then we can and should sticky. Is there someone who wants to take the task of keeping a thread like this up to date, and accurate, and to do the homework to ensure it's accurate? If no one else can I will, but it's the sort of thing that requires a bit of a commitment and if someone else is willing that's preferred, so please let the community know.

[mjmjr25]

Yesterday I bid and won Ghost Rider on PSP for $1.65 + shipping. I saw the email telling me I won and planed on paying around now (in the morning). As I was checking my email I saw that i received a interesting message from the seller.

The game is actually more then 1.60 if your interested I'll sell it to u for $10 let me know if that works for you.

- ham123411

Based on what he wrote i'm guessing this isn't going to be a fun transaction. I will update as it progresses.

...and here in lies the danger of this type of thread. You are posting about this person in a hall of shame thread and the situation is not yet resolved. At the same time - you just made a bid in one of our member's auctions, and just before you won, you deleted your bid. So...does that mean you are in the hall of shame? Maybe, maybe not. Sometimes deals just go sour or there are extenuating circumstances. In both the cases above, it seems unlikely, but we don't know yet...this is where the one dedicated person doing homework comes in to play.

[o.pwuaioc]

Yesterday I bid and won Ghost Rider on PSP for $1.65 + shipping. I saw the email telling me I won and planed on paying around now (in the morning). As I was checking my email I saw that i received a interesting message from the seller.

The game is actually more then 1.60 if your interested I'll sell it to u for $10 let me know if that works for you.

- ham123411

Based on what he wrote i'm guessing this isn't going to be a fun transaction. I will update as it progresses.

...and here in lies the danger of this type of thread. You are posting about this person in a hall of shame thread and the situation is not yet resolved. At the same time - you just made a bid in one of our member's auctions, and just before you won, you deleted your bid. So...does that mean you are in the hall of shame? Maybe, maybe not. Sometimes deals just go sour or there are extenuating circumstances. In both the cases above, it seems unlikely, but we don't know yet...this is where the one dedicated person doing homework comes in to play.

What oxymoron did was very uncool, no doubt, but what the guy sent oxymoron is fraud and a clear violation of ebay's ToC. We don't have binding arbitration here. We could—and perhaps should—implement our own, but the two aren't on the same level.

I fully realize that many here will continue to do business with hit-japan, most without any problems whatsoever. Maybe it was one bad apple? Who knows? It hurts that my experience is so disregarded on the flimsiest of principles. ("What? X person can't do harm. I was never harmed by X!" That idea becomes very scary when applied to violent crimes like rape.) But I also know that the few people who have had negative experiences with him/her/them will not be enough to entirely persuade otherwise. I myself have been tempted to have others purchase hit-japan's items for me, though I won't actually follow through on that.

However, this ham guy is outright scamming him. Or else they're very, very ignorant of what eBay is all about. Either way they shouldn't be too optimistic about future dealings with them.

I don't think it's fair or accurate to blacklist eBay sellers with almost 40k feedback at 99.8% positive (this year). No disrespect to negatives experiences people have had here, but yeah, a few bad transactions out of thousands does not mean the seller goes on a wall of shame.

Indeed, things happen sometimes when you do a lot of business. It sucks when you're one of the bad ones, but once you reach a certain size as a business, you will never please every single customer and accidents will happen.

That was no accident.

[mjmjr25]

What i'm saying regarding oxy's ebay deal is that we don't want to put the cart before the horse. On its face...it seems dishonest and as you say, in violation of the site terms, BUT, we do not have direct access to the listing or to the messages, so it's dangerous to suggest they should be on a hall of shame list at this point - particularly as the person making the claim has just exhibited behavior most of us would agree is not the way to do transactions.

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I just had a seller send me this message last night, "I change your shipping to $7."

On it's face...this sounds dishonest. However - I expected the message, as the actual listing was for $4 shipping, but in the text, the seller had written: "I do not know how to charge shipping from Japan. It will be more than $4. Airmail is $7 and EMS is $11. I will fix after auction." Completely acceptable (aside from the fact that it's quite easy to fix this if you take the time to look at the calculated and interanational shipping options).

[Hobie-wan]

That was no accident.

I was speaking generally, not about your specific experience.

Again, generally, anyone that has worked a service or support job for more than a few months knows that despite the cliche, the customer is not always right. There are jerks on both sides of the counter sometimes.

[CRTGAMER]

If the thread is run responsibly, it can be very valuable (and in fact "needed"), then we can and should sticky. Is there someone who wants to take the task of keeping a thread like this up to date, and accurate, and to do the homework to ensure it's accurate? If no one else can I will, but it's the sort of thing that requires a bit of a commitment and if someone else is willing that's preferred, so please let the community know.

I don't think this Thread needs to be stickied since it only involves one or just a few transactions by one individual reporting. The Ebay and Amazon Star Rating listings already takes care of this more thouroughly since it involves ALL the history of any particular seller. Any bad sellers will show up on the ratings, any buyer can simply read it there.

This Thread is still of use as more of informative learning from others who have had issues and their results such as the EBay and Amazon Protection programs.

[oxymoron]

What i'm saying regarding oxy's ebay deal is that we don't want to put the cart before the horse. On its face...it seems dishonest and as you say, in violation of the site terms, BUT, we do not have direct access to the listing or to the messages, so it's dangerous to suggest they should be on a hall of shame list at this point - particularly as the person making the claim has just exhibited behavior most of us would agree is not the way to do transactions.

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I just had a seller send me this message last night, "I change your shipping to $7."

On it's face...this sounds dishonest. However - I expected the message, as the actual listing was for $4 shipping, but in the text, the seller had written: "I do not know how to charge shipping from Japan. It will be more than $4. Airmail is $7 and EMS is $11. I will fix after auction." Completely acceptable (aside from the fact that it's quite easy to fix this if you take the time to look at the calculated and interanational shipping options).

I made a mistake. Sue me.

[mjmjr25]

I made a mistake.

Stop there. The "sue me" line is what children say. Take ownership for your mistake. You cost someone at least $5 and have shown no sincerity for it. ...meantime you come in here and out a poor seller.

#log-eye