Sent $170 to a stranger, bank doesn't seem to care

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Overload
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Sent $170 to a stranger, bank doesn't seem to care

Post by Overload »

Upon setting up my web shop I had to input my bank account information so as to be able to receive credit/debit payments. I input the wrong account number, and by the time I realized it, 6 payments had been made to a stranger's account, totaling $170. First, the bank was "looking into it" and now they're "going to see what they can do." I can easily prove I own the source of the payments, so shouldn't they be able to transfer the funds? How hard can it be to contact the recipient to confirm what's going on? If I were wealthy, I'm sure they'd not hesitate to do everything to retain me as a customer, but because I've got less than a grand in the bank, and it's "only" $170, they don't appear to care. I'm just going to continue calling every 2 days until something's done. Has anyone been in a similar situation?

Update: got a voicemail telling me they have a solution.
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Sarge
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Re: Sent $170 to a stranger, bank doesn't seem to care

Post by Sarge »

I've had similar issues before, and while it takes a bit of time, my bank is pretty good about resolving these issues. Glad it looks like there's a solution for ya.
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