My situation was, I knew she wanted something nice looking, small, safe, car like, 4X4, comfortable, well optioned and not crazy expensive. The Compass was all of those and the customer service I received at the dealer was not short of spectacular. Good customer service is really huge with me, I won't do business with someone that sucks in this dept no matter how good the price is.
I have to say, I test drove a used 2010 also. The 2011 really feels like a totally different and better vehicle all around though. I did a little off roading in it too and the little 4X4 can handle itself really good for a smaller SUV. Here's some pics of it at the dealer and next to my FJ in our driveway.
