Is Gamestop Evil? The Good, The Bad and The Ugly

Anything that is gaming related that doesn't fit well anywhere else
oxymoron
Next-Gen
Posts: 2397
Joined: Mon Jul 22, 2013 2:35 pm
Location: Greater Los Angeles

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by oxymoron »

the King wrote:
oxymoron wrote:
Please tell me of a better way to react. It's pretty obvious that going ape shit on a employee is not the right answer but on other hand I don't think a angry letter to the supplier will do anything either.
Or how about you make the employee an alley in finding you a copy? He can let you know when the next shipment is. If another store has one or if he can put you in touch with a manager. Cause you know who he's not going to help? The dickwad that just yelled at him. You can catch more flies with honey than vinegar and going through life going off on people over a videogame you might have to wait an extra week for isn't worth it.
Fair enough. Don't you think just a little frustration is justifiable?

@MrPopo

I generally buy most of my current gen stuff online. I only preorder games in store as I like going to the midnight launches or just plain picking them up the day they come out. I really don't want to pay $65 and then wait 3-5 days. I guess this is the trade-off of wanting in right away.
Image
User avatar
Ack
Moderator
Posts: 22573
Joined: Tue Mar 18, 2008 4:26 pm
Location: Atlanta, GA

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by Ack »

oxymoron wrote:Fair enough. Don't you think just a little frustration is justifiable?
Sure, but it's best to keep in mind that he's likely just as frustrated as you are because you're likely not the first person to come to him with that problem.
Image
User avatar
MrPopo
Moderator
Posts: 24190
Joined: Tue Aug 26, 2008 1:01 pm
Location: Orange County, CA

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by MrPopo »

oxymoron wrote:I generally buy most of my current gen stuff online. I only preorder games in store as I like going to the midnight launches or just plain picking them up the day they come out. I really don't want to pay $65 and then wait 3-5 days. I guess this is the trade-off of wanting in right away.
Seriously, Amazon release date delivery has you covered. Especially if you're a Prime customer. You miss out on the midnight launches, but honestly I stopped caring about those things one I graduated college and had a regular 9-5 job.

http://www.amazon.com/gp/help/customer/ ... =201117710
Blizzard Entertainment Software Developer - All comments and views are my own and not representative of the company.
oxymoron
Next-Gen
Posts: 2397
Joined: Mon Jul 22, 2013 2:35 pm
Location: Greater Los Angeles

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by oxymoron »

MrPopo wrote:
oxymoron wrote:I generally buy most of my current gen stuff online. I only preorder games in store as I like going to the midnight launches or just plain picking them up the day they come out. I really don't want to pay $65 and then wait 3-5 days. I guess this is the trade-off of wanting in right away.
Seriously, Amazon release date delivery has you covered. Especially if you're a Prime customer. You miss out on the midnight launches, but honestly I stopped caring about those things one I graduated college and had a regular 9-5 job.

http://www.amazon.com/gp/help/customer/ ... =201117710
If you're not a prime member, how much is release day shipping?
Image
User avatar
Fragems
Next-Gen
Posts: 5429
Joined: Sun Jan 27, 2013 1:01 am
Location: Proctorville, OH

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by Fragems »

Yeah Amazon really is where it is at if your looking to buy new stuff. Plus with prime which only cost around $40 a year as long as you are a "student" you can't really go wrong with them. Plus you get Amazon prime instant video which while a little more annoying to navigate is just as good as netflix.

Hell the last package I bought was 6 new PSP games for $32 and I thought they were going to miss the 2 day delivery date due to weather. Packages hadn't even finished "preparing to ship" the morning of the expected delivery date. However they freaking used one day delivery to get it to me :shock: .
Last edited by Fragems on Fri Mar 07, 2014 6:03 pm, edited 1 time in total.
User avatar
Jmustang1968
Next-Gen
Posts: 6530
Joined: Fri Mar 11, 2011 6:51 pm
Location: Houston, TX

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by Jmustang1968 »

Or you get CEs and they get smashed in shitty packaging. I have loved Amazon, but i may stop getting CEs from them.
User avatar
Fragems
Next-Gen
Posts: 5429
Joined: Sun Jan 27, 2013 1:01 am
Location: Proctorville, OH

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by Fragems »

Jmustang1968 wrote:Or you get CEs and they get smashed in shitty packaging. I have loved Amazon, but i may stop getting CEs from them.
Yeah packaging does tend to suck they have a thing for putting items in boxes that are way to big and then skimping inflatable airpocket bags they use for cushioning :P. As a rule of thumb if I buy items individually when possible if they are breakable.

Even when splitting an order up they will sometimes combine them though :P unless you space out the orders by a day.
User avatar
MrPopo
Moderator
Posts: 24190
Joined: Tue Aug 26, 2008 1:01 pm
Location: Orange County, CA

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by MrPopo »

Jmustang1968 wrote:Or you get CEs and they get smashed in shitty packaging. I have loved Amazon, but i may stop getting CEs from them.
I think you just need to leave a box of chocolates for your UPS man.
Blizzard Entertainment Software Developer - All comments and views are my own and not representative of the company.
User avatar
Ziggy
Moderator
Posts: 14913
Joined: Mon Jun 09, 2008 5:12 pm
Location: NY

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by Ziggy »

Luke wrote:So Gamestop is the ONLY place to buy games now?
Locally, kinda, yes. I can't speak for every area, but around here, GameStop bought out many other stores and opened their own in almost every town. There's a GameStop in almost every town, and that has put some of the smaller stores out of business. Is that so horrible in and of itself? No, I don't suppose so. But then when the chain does many things that you don't agree with or straight up anger you, it becomes frustrating. I can buy my games elsewhere, yes. But, I don't know, I just assume buy my games locally at a GAME STORE. That seems like the obvious first choice, so why has it become the worst?
Luke wrote:Plus, people don't NEED to buy a game.
Video games aren't a necessity. Check. So... we can't complain how shitty a company is?
Luke wrote:Stuff about buying something and not being happy with it, so then you shouldn't have bought it in the first place, don't shop there if you don't like it, etc.
I would have been MORE than happy to buy Donkey Kong Country Tropical Freeze at GameStop. MORE than happy to give them my money for that video game, it would have saved me the time and a trip elsewhere. But... yeah... They didn't wanna stock any copies.

Besides, I don't have to shop there to be pissed that they threw away PS2 cases and manuals. I don't have to shop there to buy my used video games, however, since they've pretty much cornered the market there's VERY few places around here to shop for used games. I don't have to shop there for them to negatively effect me.

And for the record, I rarely shop there these days. How many times have you seen me in this thread, guns blazing, all caps, ranting about how much I hate them? They continue to do things that I don't agree with, and I mostly keep quiet about it. I just figured that, since they're close to my house, and they're a retailer that specializes in video games, that I'd buy a new game there on the day it came out. But being that I can't even do THAT, I don't know if I'll ever shop GameStop again.
MrPopo wrote:I prefer "I haven't yet discovered Amazon".
I love Amazon, but I've been put off buying games from them after this happened...
Image
Such a light and fragile item should not be shipped in a bubble envelope. Granted, that was the one and only time I had a game arrive in THAT horrible of condition. When I requested a replacement, the replacement was again mailed in just a bubble envelope, and although it wasn't damaged nearly as badly, it was still bent up slightly.

I ordered a Wii game from Amazon a few days ago, and it arrived in cardboard. Awesome! But I don't know what their deal is, and what (if anything) determines if a game is mailed in a bubble envelope or cardboard. So I'm kinda hesitant buying games from them these days. If they could guarantee me cardboard each and every time, it'd be a no-brainer. I'd buy all my new games from Amazon, and pre-orders too.

But it puts me in a pickle for new releases. GameStop doesn't want to stock copies, the above about Amazon, so I'm left with the other local retailers (Best Buy, Target, Wal Mart). The problem there is that there's only a Wal Mart that's close to my house, every other store is some what of a drive. And the Wal Mart by my house is notoriously known as "Ghetto Mart" by some of my friends. It's run down, and their stock isn't the same as other locations. Their game cases are mostly empty all the time.

So my choices are: Order from Amazon and risk getting it in damaged, go to GameStop and not being able to buy it because they didn't stock enough copies, go to my local Wal Mart and not being able to buy it because they basically don't stock anything, or drive out of my way to go to a store and get what you'd EXPECT to find in such a store.

/rant
Ack wrote:
Luke wrote:If you don't want it, don't buy it. Buying something and then saying "That dumb store sold me something I didn't want" is in itself dumb.

Don't want it, don't buy it. It's not like the employees at Gamestop are great at being in sales. They read their script, and that's that.
I don't think that is necessarily it. Everybody wants to buy the games that they are buying(such as the guys who enter and discover there are only enough games available for the pre-orders and none for the spontaneous walk-ins). But Some of the guys here don't want to buy them in the condition that Gamestop keeps them in, such as games being kept separate from their case.

The biggest reason this would be an issue is because Gamestop has over the years managed to buy out most of their competitors and largely monopolized their market, meaning many consumers have the choice of purchasing from them or only a few select outlets(specifically Target and Walmart). The consumers want the games, they dislike how Gamestop goes about their business, but there are few local shops to turn to. It's partly why MrPopo is advocating online retailers, because they provide an alternate source for purchasing the same desired games without dealing with the business practices that many of the guys here are complaining about.

It's not a question of not wanting and not buying. It's a question of wanting but not being able to buy anywhere else even when you dislike the practices of a business.
I couldn't have put it better. Seriously, I tried above and I think you put it better. :lol:

But really, they set themselves up to be the only game in town so you're forced to go there. Then they pull all this shit like "Oh, no, it IS new, it's just opened, but it's still new!" and "Sorry, we only got enough copies for pre-orders." Oh, so what, did you have like 50 pre-orders to fill? "No, just 3."




I haven't shopped in a GameStop in a long while now. I mean, it's like Luke said. If you don't like what they do, then you don't HAVE to shop there. I just figured I'd be able to get a new came on release day being that they're a retailer specializing in video games. Stupid me. But that being the case, I don't know if I'll ever shop at a GameStop again. And this isn't coming from anger. They're just not offering me anything I want. I suppose that's a lie, I'll probably pop in there on a rare occassion to browse used games. They are, after all, the only show in town for used games.

Since I rarely shop GameStop, I never have a story to tell in this thread. And whenever I have in the past, I don't even care to come in this thread and bash them anymore. The only reason I brought up my DKC experience was because some one else had the same exact story only with another game.

But since I'm here, and speaking of their less than stellar business practices... The last time I was in a GameStop before DKC, which was some months back, I was just casually browsing used games. I noticed The Last Story on the new rack. While I was getting rung up, I asked the kid behind the counter if the shelf copy was the only new copy or if there where any sealed ones left. He said that was the only copy left, but it IS new. I told him that's OK, I'd rather not. Like Luke said, why buy something you're not happy with and then bitch about it. If I'm buying new, I want it sealed. Plain and simple. Anyway, I didn't have a tone or anything. I just said no, that's OK. The kid got almost angry with me. "Well it IS new, you're not going to find it sealed anywhere else." And I'm thinking... why the hell is he getting upset that I don't want it? So I again told him no, I don't want it. A few days ago, I bought it NEW off Amazon for the same price. When it came in the mail it was factory sealed. :wink:
wclem
Next-Gen
Posts: 2584
Joined: Sun Jan 04, 2009 4:50 pm

Re: Is Gamestop Evil? The Good, The Bad and The Ugly

Post by wclem »

Not to contradict anyone, but I love my Gamestop. They are always good to me, give me the best copies and typically go out of their way for me. I have always been treated with respect and given it back.

I hate their policies on trashing cases on older systems and they give crap for trades. These are not their policies, these are corporate Gamestop policies. I think we should put our anger to the "upper management" for not caring about the games and only about the profit.
dsheinem wrote:In any case, sorry that my avatar makes you cringe these days, but I haven't really changed my posing habits at all.
Post Reply