BoneSnapDeez wrote:I believe a utility bill is only one third of the truth triad.
What PayPal is typically asking for now is proof of ID (license or passport), proof of SSN (SSN card), and proof of address (utility bill).
A bank needs those things too.
I understand it was convenient that PayPal did not require those things previously, but...
I understand that identify theft is a huge concern these days (I think about it often). I think you're missing my point. It's not so much that PayPal wants these things, it's how it was presented to me. All of a sudden, after being with them for 10 years, this gets thrown in my face unexpectedly and they don't even explain why. I like PayPal, and I've never had a problem with them. I still don't. I just don't like things being demanded of my without explanation (this is human nature). Like I've said, I've had a PP account for 10 years. Same name, same SSN, same address. Why all of a sudden do I need to provide extra proof of these things? I think the 10 years speaks for itself. When they asked me for this info, it should have been explained why and how they will use it. I didn't go to make any changes to my account, after all. Any bank will ask for credentials up front when you go to open an account, sure. And asking for a photo ID to close an account is just fine. But when was the last time your bank, out of the blue, demanded that you show them proof of identity? That's like getting issued your new debit card because your old one is about to expire, then when you go to activate it your bank asks you for these things. Or in the case of Bone, going to use your debit card in a store and having it declined because your bank is asking for more proof of identity.
I see your point, it's not being handled in the best of ways. Perhaps directing your energies towards PayPal might result in a change for others? I'm sure there's no personal vendetta against that Ziggy dude over at PayPal central.
I'm sure there isn't. I mainly posted this because I wanted to see if any one else had this happen.