Working Retail Sucks!

Talk about just about anything else that is non-gaming here, but keep it clean
User avatar
saturnfan
128-bit
Posts: 941
Joined: Wed May 26, 2010 9:32 pm

Re: Working Retail Sucks!

Post by saturnfan »

I first started working at a grocery store when I was 16 and they had a pretty sufficient training program. Me and this other kid had to go through an entire 8 hour day of touring the store, reading and going over the employee hand book and practicing on register. Our register systems were severally out of date, so transactions requiring checks, food stamps and wic checks were overly complicated to process. Then the next day, we had to go through another 1-2 hours of refreshment before being placed on register for real. The whole thing was probably a little excessive, but effective.

Later on, I moved to the grocery department and my "training" for that was that the stock crew just worked overstaffed for a week or two and just showed me the basics. Nothing too drastic.

My last retail experience is I also worked for a liquor store for a few years. My first day I was just told to get to work and received no instruction. It was basically just stocking and keeping the sales floor presentable, but it took a few weeks to know approximately were everything went. (Liquor stores are usually low volume, high variety).
User avatar
BurningDoom
Next-Gen
Posts: 5953
Joined: Thu Jan 13, 2011 12:14 am

Re: Working Retail Sucks!

Post by BurningDoom »

My high school jobs were retail. Great for a high school job, horrible for paying the bills I'd imagine. You're pretty much guaranteed to work only part-time unless you're some level of management or sucking off the manager. And it sucks how many places hours they have available are directly in correlation to the amount of sales made. Plus zero benefits, and often split days off.
Game Trade/Want List:
http://www.racketboy.com/forum/viewtopi ... 22&t=28206

Consoles Owned: Atari 2600, NES, SNES, Super GB, N64, Gamecube, GB Player, Wii, Sega Power Base Converter, Genesis, Saturn, Dreamcast, TurboGrafx-16, PlayStation, PS2 Slim, XBox, XBox 360, Game Boy, GBC, GBA-SP, DS, Game Gear, GG Master Converter
User avatar
Bikeage
128-bit
Posts: 636
Joined: Sat Feb 06, 2010 6:10 pm

Re: Working Retail Sucks!

Post by Bikeage »

Luke wrote:Once a week we did what was called "doing the nasty" where we changed the oil and cleaned under the fryers. Even if you were the head cook, you still went home feeling and smelling like grease.
Once a week? I worked at a chicken wing place that had one closer clean inside, outside, below, behind, and change or filter five large fryers every fucking night. Worth it in the long run though, I got longer hours, and the product looked and tasted great.... now when I go out and order something fried I can tell right away if the grease needs changing, like some white trash superpower.

Working retail is a drag, my best advice is to always take a healthy dose of patience and humility with you and leave your ego and dignity at home. Be honest and friendly with your customers, and most will be pleasant to deal with, the few who are not will be out the door soon enough, grin and bear it.

Think of it a being in a prison where the only weapons of survival are smiles and positive dialogue. The saying that a fool only proves himself as such when he speaks is the second most important rule to follow, know when to keep your mouth shut, especially among your co-workers.

Rule number one of course is that the customer is always right. Always. Even when they are wrong. Applying this insane logic to a customer service problem may be stressful, but in the end will work itself out for the customer and yourself. It's like some universal constant, like the speed of light or something.
User avatar
Luke
Next-Gen
Posts: 21076
Joined: Wed Jun 10, 2009 9:39 am

Re: Working Retail Sucks!

Post by Luke »

Bikeage wrote: Once a week?
Yup. Remember it was a BBQ joint, and orders for fries were far and few between. Pork, slaw, and beans was pretty much all we sold.

I've never been back there since leaving.
Hatta
Next-Gen
Posts: 4030
Joined: Tue May 06, 2008 8:33 pm

Re: Working Retail Sucks!

Post by Hatta »

Damn, now I crave BBQ.
We are prepared to live in the plain and die in the plain!
User avatar
Luke
Next-Gen
Posts: 21076
Joined: Wed Jun 10, 2009 9:39 am

Re: Working Retail Sucks!

Post by Luke »

Hatta wrote:Damn, now I crave BBQ.
I worked at a Hannah's BBQ. The stuff was mediocre at best. There's that and the fact I fucked a girl named Kelli in the freezer. Not a restaurant with perfect sanitation.

If you are ever in Eastern NC, B's BBQ has hands down the best BBQ I've ever had. All wood smoked, all food prepared fresh. In fact, if you get there after 1pm, there is a good bet they're sold out.
AppleQueso

Re: Working Retail Sucks!

Post by AppleQueso »

BurningDoom wrote:My high school jobs were retail. Great for a high school job, horrible for paying the bills I'd imagine. You're pretty much guaranteed to work only part-time unless you're some level of management or sucking off the manager. And it sucks how many places hours they have available are directly in correlation to the amount of sales made. Plus zero benefits, and often split days off.
...or working overnight.
Pabstblueribbon
64-bit
Posts: 309
Joined: Thu Feb 04, 2010 3:04 pm

Re: Working Retail Sucks!

Post by Pabstblueribbon »

Retail is bullcrap. I just found out last night that the Lowes im working at is closing down, i have a month left and then im totally screwed. If i were you, i would call someone outside of your store in whatever company and pitch a fit about not being trained properly and then being written up. thats a load of crap. Retail is so lame, its all about managers stepping on everyone to get to the top and they expect you to work your ass off for low wages and get everything right the first time.

So yeah, fuck retail.
Czernobog
Next-Gen
Posts: 1421
Joined: Tue Mar 30, 2010 3:59 am

Re: Working Retail Sucks!

Post by Czernobog »

I still work retail jobs, and have on and off for years. They're usually horrible. Best one I ever had was Hollywood Video because the store was tiny and we all got along great.

Even though I have my Bachelor's, I can't find consistent work anywhere and most places I apply within my field want to pay me with experience instead of money. Annoying considering I already have experience and they won't accept it as currency for my loan payments. So actually part-time minimum wage retail is better than some of the jobs that want me to have my degree.
User avatar
MrPopo
Moderator
Posts: 24194
Joined: Tue Aug 26, 2008 1:01 pm
Location: Orange County, CA

Re: Working Retail Sucks!

Post by MrPopo »

Luke wrote: There's that and the fact I fucked a girl named Kelli in the freezer. Not a restaurant with perfect sanitation.
Your burning passion kept you warm?
Blizzard Entertainment Software Developer - All comments and views are my own and not representative of the company.
Post Reply