I was thinking BEATS OF RAGE.
Wells Fargo got me but I fought and won a tricky move they pulled.
I did a sign up for online Credit Card pay and the site did an Auto removal of paper mail billing statements. Consequently I did not receive the following month's billing notice and was charged a late fee. Battled with bank manager and did get it rescinded. Imagine how many people get swindled this way if they don't track their online banking closely.
Now fixed so I receive both online and mail statements of billing.
