brunoafh wrote:Okay. I just called the manager of that GameStop I was talking about and asked him about the pricing. Specifically, I asked about Guilty Gear Isuka (priced at $29.99) and Raiden 3 (priced at $14.99). Both of the games were listed on GameStop's site for $5.99. This sounded like a good deal, so I decided to followed up on it after reading what you guys said.
He told me that each store prices their games independently, and that the prices on the site mean nothing.
The only difference between the online and in store prices are that online the prices are usually around $5 less. That's just to accommodate shipping fees, though.
Store to store it's the same prices unless the games have been labeled incorrectly - why would they have a company wide live inventory system and not use that same database to price items?
Looks like brunoafh has left the building. Hopefully the phone call didn't ruin the chance of buying the games that the store now knows are a lot cheaper.
Mod_Man_Extreme wrote:Trust me, it didn't ruin anything. The store just didn't care about dealing with him. We get a lot of angry calls from people who think they're the ones who should be pricing stuff and sometimes we have to just deal with it and other times it's basically a "screw it" moment depending on how the workload in the store in front of us is.
That makes sense, it is a weekend, store is probably packed. Manager too busy to take the time to look up the individual games and stating that lie. I would fire off a nasty note on whoever took that call though, the freeken Manager lying to a customer!
brunoafh wrote:I was rude in no way whatsoever. I politely asked about the pricing to see if it was indeed a mistake as some of the posters here are saying and if the stores prices do indeed match the prices online. I didn't act like I should be the one pricing the games. I think you would agree that asking $29.99 for a copy of Guilty Gear Isuka is a tad much though.
Sorry that you have to be arsed to provide customer service from time to time. Must be hell.
Sheesh I just noticed you are still here. Don't you want those games?
MrPopo wrote:I'm still scratching my head as to why everyone is still buying from a store instead of just using the Amazon Marketplace.
I use Amazon for just about everything I can. I only stopped by a GameStop because I was in the area and figured I would try and rescue some CIB games before it's all said and done.
Mod_Man_Extreme wrote:Trust me, it didn't ruin anything. The store just didn't care about dealing with him. We get a lot of angry calls from people who think they're the ones who should be pricing stuff and sometimes we have to just deal with it and other times it's basically a "screw it" moment depending on how the workload in the store in front of us is.
I was rude in no way whatsoever. I politely asked about the pricing to see if it was indeed a mistake as some of the posters here are saying, and if the in-store prices match the prices online. I wasn't acting like I should be the one pricing the games. I think you would agree that asking $29.99 for a copy of Guilty Gear Isuka is a tad much though.
Sorry that you have to be arsed to provide customer service from time to time. Must be hell.
edit: Just to clarify, when I wrote that bit about the stores doing pricing independently, I meant independently from the site's pricing, not independently from location to location.
Didn't mean you were being rude to anyone, just that at certain moments stores are slammed and honestly can't deal with incoming calls. Not to mention you could have spoken to a new guy who didn't know how to do anything yet.
My Consoles:
Genesis - Nomad - SegaCD - GameGear - Sega Saturn - Dreamcast - NES - SNES - N64 - Gamecube - Wii - Playstation - PSone & LCD - PS2 - PS3 - Xbox - 3DS
Niode wrote:Send him a dodgy cheque. Make it out to Scammy McScammerson.
